Shipping policy
Shipping Policy
KIAN STUDIO
Thank you for shopping with KIAN STUDIO. We aim to provide a smooth and reliable delivery experience for every order.
Shipping Destinations
We offer shipping to Switzerland and selected countries within the European Union.
Shipping availability and applicable costs are displayed at checkout.
Delivery Times
Estimated delivery time is up to 13 days from the date of shipment.
Please note that delivery times are estimates and may vary depending on the destination, local carrier services and customs processing.
Order Processing
Once your order has been placed, you will receive an order confirmation by email.
Orders are prepared and dispatched as soon as possible. You will receive shipping information when your order has been dispatched, where tracking is available.
Shipping Costs
Shipping fees, if applicable, are calculated and displayed at checkout before you complete your purchase.
Customs and Import Charges
Orders shipped internationally may be subject to customs duties, import taxes or other charges, depending on the destination.
Any charges payable by the customer will be clearly disclosed before checkout where required by applicable law.
Delayed or Missing Deliveries
If your order has not arrived within the estimated delivery period, please contact us at contact@kian.studio.
We will assist you in checking the delivery status and finding a suitable solution.
Contact
For shipping enquiries, please contact:
KIAN STUDIO
Email: contact@kian.studio